A WBS
is a logical breakdown (decomposition) and representation (hierarchical
structure) of the “work” required by the project. A WBS can take one of two
forms: graphical or outline. The graphical form is best for communicating
the top three to five levels of work activity to senior management or customer
stakeholders. The outline form is best for capturing the details needed for
cost and schedule development.
A WBS
shows the work and any interim deliverables that are required to produce
the major project deliverables identified in the project definition process.
In most cases, the WBS reflects the components that make up the final deliverables
and the approach (methodology) used to develop, integrate, and validate them.
In short, we can say, the WBS is an organized task list.
By creating
a WBS, we employ the primary secret weapon of managing large, complex projects,
which is break the work into chunks and manage many smaller components. Many
organizations leverage standard WBS templates to ensure any new project
includes the recommended work items.
Now a days
many industries and organizations routinely use the following terms in an interchangeable
fashion: WBS, project plan, project schedule, and work plan. But, these terms
do represent different project management elements and should not be used
interchangeably. However, as with all “less than-ideal” practices, there are
reasons they develop. Understanding the reasons is always helpful, and, in this
case, can provide additional insights as to why projects can get into a “troubled”
state.
When
you think about the process for developing a schedule, determining the work
(detail tasks) that is required is the first step.
After you have identified
the work tasks, you can determine what resources are required for each task,
how much effort each task will take and what logical dependencies exist between
the tasks. At this point, you can begin to construct the first of several
iterations of a project schedule. But if you project scheduling software such
as Microsoft (MS) Project you might encounter a few problems. Here’s a common
scenario:
·
You are told to build a work plan for the
project.
·
You go to your desk and open up MS
Project and start entering and organizing the tasks that need to be performed.
·
You enter estimated durations and start
and end dates for some of the key or most visible tasks.
·
You present results to your supervisor
for review.
Now my
question is what did you present to your boss? A WBS? It does have work tasks
listed. A project schedule? It was created in MS Project. A work plan? That’s
what your boss asked for. Well, what you probably have here is a high-level WBS
and an initial milestone schedule summary, at best. This example illustrates
how an inadequate project planning and schedule development process combined
with inadequate training on the project scheduling software can lead to “terminology”
confusion. You might be wondering what
are the key differences between the WBS and the project schedule?
The
key differences between the WBS and the project schedule include the following:
·
Task
dependencies—WBS does not show them; a project schedule
does.
·
Scheduled tasks—WBS
does not show when tasks occur; a project schedule shows start and end dates
for each task.
·
Task
assignments—WBS does not show who is assigned to an
individual task; a project schedule does.
Another
question that comes to our mind is why don’t we directly prepare project schedule
and skip WBS creation?
The
Project Management Institute (PMI) considers the WBS the most important tool of
the project manager. Why?
More
than any other project management tool, the WBS provides the foundation for
defining and organizing the work needed to fulfil the project objectives. Through
the WBS, the work to produce the targeted deliverables is structured, assigned,
scheduled, tracked, and reported. Through the WBS, the work of the project is
effectively represented and communicated to all stakeholders. A well done WBS
accomplishes the following objectives for the project manager:
·
Manage the
pieces—It provides a mechanism to manage any
project size or complexity. Through decomposition, you can manage the pieces
(work packages) rather than the whole project.
·
Better work
definition, fewer changes—It enables
identification of all necessary work for the project and only the necessary
work.
·
Better
estimates, better planning—It improves the accuracy
of cost, duration, and resource estimates.
·
Better control—It
defines a baseline for performance measurement and control.
·
Clear
responsibilities—It facilitates clear responsibility
assignments at both an individual and organizational level.
·
Stakeholder
buy-in on scope work effort—It facilitates
understanding and buy-in of the project scope, the project approach, the work
effort involved, and alignment between scope and work from each stakeholder.
·
Tighter
management integration—It provides a mechanism
to relate the work directly to schedule, budget, and resource allocation plans.
·
Better team
performance—It enables each team member to easily understand
how her work fits into the overall project, how it affects the work of other
team members, and to stay focused on deliverables.
·
Risk factors
identified early—Through decomposition of the work, a more
complete and effective risk analysis can be performed during project planning.
·
Confidence
increases—When people see that the work of the project
is structured, definable, and doable, their confidence level in the project increases.
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